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ai-replacer.com

Refund Policy for ai-replacer.com

At ai-replacer.com, we strive to provide high-quality AI-powered image editing services. We understand that sometimes a refund may be necessary, and we have established the following refund policy to ensure fair treatment for all our users.

  1. Eligibility for Refunds

    • Refunds are available within 7 days of purchase.
    • Refunds are only applicable to paid services, including full-resolution image downloads and subscription plans.
    • Free services, including thumbnail previews, are not eligible for refunds.

  2. Refund Process

    • To request a refund, please contact our customer support team at support@ai-replacer.com.
    • Include your order number and the reason for your refund request in your email.
    • Our team will review your request and respond within 2-3 business days.

  3. Approved Refunds

    • If your refund request is approved, the amount will be credited back to the original payment method used for the purchase.
    • Please allow 5-10 business days for the refund to appear on your statement.

  4. Non-Refundable Items

    • One-time purchases that have been downloaded or accessed are generally non-refundable.
    • Subscription plans that have been partially used may be eligible for a prorated refund.

  5. Exceptional Circumstances

    • In cases of technical issues or service unavailability that prevent you from using our service, we may offer refunds outside the standard 7-day window.
    • These cases will be evaluated on an individual basis by our support team.

  6. Cancellation of Recurring Subscriptions

    • You may cancel your recurring subscription at any time.
    • Cancellations will take effect at the end of the current billing cycle.
    • No refunds will be provided for the unused portion of the current billing cycle.

  7. Abuse Prevention

    • We reserve the right to deny refund requests if we detect abuse of our refund policy or multiple refund requests from the same user.

  8. Changes to Refund Policy

    • We may update this refund policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

We value your satisfaction and will work with you to resolve any issues you may encounter with our service. If you have any questions about our refund policy, please don't hesitate to contact our customer support team.

Last updated: August 15, 2024